• Our Supported Technology Platform

These are minimum standards for hardware and
software that you need to have in place in order for us to meet Our Service
obligations. We will update this list from time to time as certain technologies
age and other technologies are released and tested by us. If an item requiring
support does not meet our Minimum Standards, it will be at our sole discretion
whether we charge you for any time incurred for supporting that item. 



Fujitsu (preferred), Dell
or HP servers with the following characteristics:

  • Redundant PSU
  • Warranty: Current
  • CPU: Intel Xeon
  • RAM: 16+ GB
  • OS: Windows Server 2016+
  • Storage: RAID
  • Dell iDRAC, HP iLO or similar


Business or Enterprise
models with the following characteristics:

  • Make: Fujitsu (Esprimo,
    LifeBook), Dell (Optiplex, Latitude, Precision) / Microsoft Surface / HP
    (Pro, Elite & Z Series) / Lenovo (ThinkPad / ThinkCentre) / Apple Mac
  • Warranty: Current
  • CPU: Intel i5+, 8th Gen+
  • RAM: 8+ GB
  • Storage: 256+ GB Solid State
    Drive (SSD)
  • TPM for Full Disk Encryption


  • Power Backup: APC

Firewalls/ Routers

  • Sophos SG/XG/XGS


  • Aruba
  • Dell
  • Ubiquiti Unifi


  • Aruba
  • Meraki MR
  • Ubiquiti Unifi UAP

Email, Productivity Platforms

  • Microsoft Office 365
  • G Suite

Cloud Platforms

  • Azure
  • AWS

Operating Systems

  • Windows 10 Pro / Enterprise
  • Apple Mac OS Mojave+
  • Android 8+ (Phones/Tablets)
  • IOS 13+ (Phones/Tablets)
  • Windows Server 2016+
  • VMware ESXi 6.5+ (Hypervisors)
  • Hyper V (Hypervisors)


  • Fujitsu
  • Synology
  • QNAP
  • Dell

 Line of Business Applications (LOB)

  • Microsoft Office 2016+
  • Google G Suite