• Our Supported Technology Platform

    These are minimum standards for hardware and
    software that you need to have in place in order for us to meet Our Service
    obligations. We will update this list from time to time as certain technologies
    age and other technologies are released and tested by us. If an item requiring
    support does not meet our Minimum Standards, it will be at our sole discretion
    whether we charge you for any time incurred for supporting that item. 

     

    Servers

    Fujitsu (preferred), Dell
    or HP servers with the following characteristics:

    • Redundant PSU
    • Warranty: Current
    • CPU: Intel Xeon
    • RAM: 16+ GB
    • OS: Windows Server 2016+
    • Storage: RAID
    • Dell iDRAC, HP iLO or similar

    Computers

    Business or Enterprise
    models with the following characteristics:

    • Make: Fujitsu (Esprimo,
      LifeBook), Dell (Optiplex, Latitude, Precision) / Microsoft Surface / HP
      (Pro, Elite & Z Series) / Lenovo (ThinkPad / ThinkCentre) / Apple Mac
    • Warranty: Current
    • CPU: Intel i5+, 8th Gen+
    • RAM: 8+ GB
    • Storage: 256+ GB Solid State
      Drive (SSD)
    • TPM for Full Disk Encryption

    Accessories

    • Power Backup: APC

    Firewalls/ Routers

    • Sophos SG/XG/XGS

    Switches

    • Aruba
    • Dell
    • Ubiquiti Unifi

    Wi-Fi
    APs

    • Aruba
    • Meraki MR
    • Ubiquiti Unifi UAP

    Email, Productivity Platforms

    • Microsoft Office 365
    • G Suite

    Cloud Platforms

    • Azure
    • AWS

    Operating Systems

    • Windows 10 Pro / Enterprise
    • Apple Mac OS Mojave+
    • Android 8+ (Phones/Tablets)
    • IOS 13+ (Phones/Tablets)
    • Windows Server 2016+
    • VMware ESXi 6.5+ (Hypervisors)
    • Hyper V (Hypervisors)

    Storage

    • Fujitsu
    • Synology
    • QNAP
    • Dell

     Line of Business Applications (LOB)

    • Microsoft Office 2016+
    • Google G Suite